Shipping & Returns

Shipping
We only ship via UPS and every shipment is insured for the full value of the item(s) being shipped.

Returns, Refunds and Exchanges Policy
NEW ITEMS ONLY

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 7 days of receiving your purchase.

1. Please email info@ampandguitar.com to request a refund and we will assign you a Return Authorization Number.
2. Ship your returned item via UPS (and insure for the full value of the item) to:

Amp & Guitar Wellness Center
Returns Department RA #
1700 10th Avenue
Brooklyn, NY 11215


3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned if they are opened, such as anything including copyable media.

All used items are sold AS IS, No Refunds.

Merchandise that has been used by the customer, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

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